FREQUENTLY ASKED QUESTIONS
What the heck is Biothane?
BioThane® is the brand name of all coated webbing products made in the US by BioThane Coated Webbing Corp. It’s basically a polyester webbing with a PVC coating. It has a similar look and feel to leather, but it's vegan, even more durable, waterproof, and easy to clean.
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Which Biothane width should I choose?
Both widths are extremely strong and durable (the 13 mm has a break strength of 226 kg, and the 19 mm has a break strength of 340 kg*) so it's really a matter of personal preference. But here are some tips:
For medium or large adult dogs: the most popular choice in the City Leash, Multi Leash, and Trail Leash is 19 mm. The Field Leash is available in 13 mm only, because 10 meters in 19 mm gets pretty heavy.
For small dogs or puppies: either width in the City Leash and Multi Leash will work well. For the Trail Leash and Field Leash, the lighter-weight 13 mm width is usually recommended.
NOTE: While Biothane is extremely strong, it may not withstand excessive chewing. If your dog is prone to chewing non-food items, be sure to keep the leash out of reach when they're not supervised, and redirect them if they begin chewing the leash during a walk (check out this video for a quick tip).
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Which snap type should I choose?
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Trigger Snaps: Our chrome, rose gold, and black trigger snaps are Zinc die cast and finished with plating. The brass snaps are made from solid brass. The manufacturer lists the breaking load as 130 kg and recommends them for dogs under 25 kg.* Because of the nature of plating, some surface scratching on the rose gold and matte black due to general wear should be expected over time. Solid brass is more resistant to corrosion, but other types of weathering such as tarnishing is natural.
Autolocking Carabiners: These are made from lightweight Aluminium and are finished with Anodized Silver or Black coating. The manufacturer lists the breaking load as 400 kg and recommends them for dogs under 50 kg.* They're strong, resistant to corrosion, and lightweight, making them a fantastic choice for dogs of all sizes..
Choosing your snap type:
In addition to your dog's weight, you should take into account your dog's on-leash behavior when choosing the best leash and snap type. If your dog generally does not pull or lunge on leash, either snap type is most likely suitable.
If your dog is medium or large and prone to strong pulling, lunging, chasing wildlife, etc. you should consider the more secure Carabiner style.
If your dog is over 50 kg (the recommended weight limit for a Carabiner) and you are looking for an even more secure option, we recommend looking for a leash manufacturer that offers leashes made with climbing-grade carabiners.
Do you ship internationally?
Yes, we do! Shipping costs depend on your location and the weight of your order, and are calculated and added on at check-out. If you do not live within the EU, please keep in mind that in addition to shipping costs, your country may require you to pay an import fee upon delivery. We are not responsible for calculating or paying import fees.
How long will it take to receive my order?
Since our products are handcrafted, please expect a production time of one week. Shipping time will vary depending on your location, but ranges from 2 - 14 business days. You will receive an email when your order has been shipped.
Do you accept custom projects or requests for new colors?
Absolutely, we are always happy to hear suggestions from customers and to discuss custom projects! Just get in touch by emailing firstname.lastname@example.org with the details.
How do I become a wholesale supplier?
Want to supply The Everydog Co products in your shop or training business? Awesome! Check out this page.
*Weight recommendations are based on the manufacturer's listed Breaking Load and Safe Working Load (SWL) guidelines. Each consumer is responsible for determining the suitability of all Everydog Co. products for their individual situation and needs.